Updated 02.08.2024
Please read these terms and conditions ("Terms", "Terms and Conditions") carefully before using the MeetBox mobile application ("Service"). Your access to and use of the Service depends on your acceptance of and adherence to these Terms. These Terms apply to all visitors, users, and anyone else who wants to access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you are not permitted to use the Service.
When you create an account with us, you must ensure that the information you provide is accurate, complete, and up-to-date at all times. Providing false, incomplete, or outdated information may lead to the immediate termination of your account on the Service. You are responsible for keeping your account and password confidential and for restricting access to your computer and account. You agree to accept responsibility for all activities or actions that occur under your account and/or password, whether with our Service or a third-party service. You must notify us immediately if you become aware of any security breach or unauthorized use of your account.
MeetBox may, at its sole discretion, offer a variety of packages, including periodic subscriptions and top-up minutes packages, which provide a prepaid block of minutes for AI-powered transcription services.
MeetBox may, at its sole discretion, offer a one-time package that includes a free trial for a limited period ("Free Trial"). To sign up for the Free Trial, you may need to provide your billing information. If you do provide your billing information, you will not be charged for the minutes included in the Free Trial package. We reserve the right to change the terms and conditions of the Free Trial or cancel the offer without notice.
MeetBox may, at its sole discretion and at any time, change the fees for Subscription or Top-up packages. Any changes to Subscription fees will take effect at the end of the current billing cycle. We will notify you in advance of any fee changes, giving you the chance to cancel your Subscription before the changes are implemented. If you continue to use the Service after the new fees take effect, it means you agree to pay the updated Subscription fee.
Except when required by law, paid Subscription Top-up package fees are non-refundable.
Our Service may include links to third-party websites or services that are not owned or controlled by MeetBox. MeetBox has no control over and is not responsible for the content, privacy policies, or practices of any third-party websites or services. We do not endorse or guarantee the offerings of any of these entities or their websites. You acknowledge and agree that MeetBox is not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites or services. We strongly recommend that you read the terms and conditions and privacy policies of any third-party websites or services you visit.
The Service, along with its original content, features, and functionality, is and will remain the exclusive property of MeetBox and its licensors. It is protected by copyright, trademark, and other laws in both the Thailand and other countries. Our trademarks and trade dress may not be used in connection with any product or service without prior written consent from MeetBox.
We reserve the right to terminate or suspend your account and block access to the Service immediately, without prior notice or liability, at our sole discretion, for any reason, including but not limited to a breach of the Terms. Upon termination, your right to use the Service will end immediately. If you wish to terminate your account, you can do so by simply stopping your use of the Service.
Under no circumstances shall MeetBox, or its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages. This includes, but is not limited to, loss of profits, data, use, goodwill, or other intangible losses, arising from (a) your access to or use of, or inability to access or use, the Service; (b) any conduct or content of any third party on the Service; (c) any content obtained from the Service; and (d) unauthorized access, use, or alteration of your transmissions or content. This applies whether the claim is based on warranty, contract, tort (including negligence), or any other legal theory, regardless of whether we have been advised of the possibility of such damages, and even if any remedy provided herein is found to have failed its essential purpose.
Your use of the Service is entirely at your own risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, whether express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. MeetBox, along with its subsidiaries, affiliates, and licensors, does not guarantee that: a) the Service will be uninterrupted, secure, or available at any specific time or place; b) any errors or defects will be corrected; c) the Service will be free from viruses or other harmful elements; or d) the results of using the Service will meet your expectations.
These Terms will be governed by and interpreted in accordance with the laws of the Thailand, without regard to its conflict of law rules. Our failure to enforce any right or provision of these Terms does not waive those rights. If a court finds any provision of these Terms to be invalid or unenforceable, the remaining provisions will continue to be in effect. These Terms represent the entire agreement between us concerning the Service and replace any previous agreements we may have had regarding the Service.
We reserve the right to change or replace these Terms at any time at our sole discretion. If a change is significant, we will provide at least 30 days' notice before the new terms take effect. What qualifies as a significant change will be determined by us. By continuing to access or use our Service after changes are made, you agree to be bound by the updated terms. If you do not agree to the new terms, you are no longer permitted to use the Service.
To help explain things as clearly as possible in this Eula, every time any of these terms are referenced, are strictly defined as:
This End User License Agreement (the "Agreement") is a binding contract between you ("End User," "you," or "your") and MeetBox ("Company," "we," "us," or "our"). This Agreement outlines the terms governing the relationship between you and us. Throughout this Agreement, the End User and Company may be referred to individually as a "Party" or collectively as the "Parties." If you are using the app on behalf of your employer or another entity (an "Organisation") that benefits from your use of the app or owns or controls the means through which you access the app, then the terms "End User," "you," and "your" apply to both you as an individual and to the Organisation. If you use or purchase a license for the app on behalf of an Organisation, you acknowledge, warrant, and agree that you have the authority to (1) purchase a license for the app on behalf of the Organisation and (2) bind the Organisation to the terms of this Agreement. By downloading, installing, accessing, or using the app, you: (a) confirm that you have all necessary permissions and authorizations to access and use the app; (b) if you are using the app under a license purchased by an Organisation, confirm that you are authorized by that Organisation to access and use the app; (c) acknowledge that you have read and understood this Agreement; (d) represent that you are mentally competent to enter into a binding agreement; and (e) accept and agree to be legally bound by the terms and conditions of this Agreement. If you do not agree to these terms, do not download, install, access, or use the software. If you have already downloaded the software, delete it from your device. The Application is licensed, not sold, to you by MeetBox for use strictly in accordance with the terms of this Agreement.
Subject to the terms of this Agreement and, if applicable, those terms provided in the License Agreement, MeetBox grants you a limited, non-exclusive, perpetual, revocable, and non-transferable license to:
The Licensor grants you a non-transferable license to use the Licensed Application on any MeetBox-branded products that you own or control, as allowed by the Usage Rules. This Standard EULA governs any content, materials, or services accessible through or purchased within the Licensed Application, as well as any upgrades provided by the Licensor that replace or supplement the original Licensed Application, unless such an upgrade is accompanied by a Custom EULA. Except as allowed by the Usage Rules, you are not permitted to distribute or make the Licensed Application available over a network where it could be accessed by multiple users simultaneously. You may not transfer, redistribute, or sublicense the Licensed Application. Additionally, you are not allowed to copy (except as permitted by this license and the Usage Rules), reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works from the Licensed Application, any updates, or any part of it (except as and only to the extent that such restrictions are prohibited by applicable law or permitted by the licensing terms governing the use of any open-source components included with the Licensed Application).
We are dedicated to protecting the personal information you provide when using our app. We adhere to laws and regulations in the collection, use, storage, and transmission of personal information and follow privacy protection principles to safeguard your data. Personal information refers to any information related to an identified or identifiable individual that is recorded electronically or by other means, excluding data that has been anonymized. The personal information covered by this privacy policy includes: basic information (such as nickname, region, email address, and unique device ID); network identification information (such as system account number); and personal internet records (such as login history, page interactions, and time spent on pages). Sensitive personal information is data that, if leaked or misused, could potentially harm a person's dignity or threaten their safety or property. This includes biometric data, religious beliefs, specific identity information, medical and healthcare records, financial account details, location tracking, and any personal information of minors under the age of 14.
You agree not to, and you will not permit others to:
All intellectual property rights, including copyrights, patents, patent disclosures, inventions (whether patentable or not), trademarks, service marks, trade secrets, know-how, and other confidential information, as well as trade dress, trade names, logos, corporate names, domain names, and all associated goodwill, derivative works, and other related rights (collectively, "Intellectual Property Rights") that are part of the Software and owned by MeetBox will remain the exclusive property of MeetBox (or its suppliers or licensors, as applicable). This Agreement does not grant you (or any Organisation) any rights to MeetBox's Intellectual Property. You acknowledge that this Agreement provides only a limited license to use MeetBox's Intellectual Property Rights as part of the Software, and not independently of it, for the duration of the license granted to you under this Agreement. Any use of MeetBox's Intellectual Property Rights outside the scope of this Agreement or independently of the Software will be considered an infringement of MeetBox's rights. However, this does not limit MeetBox's right to claim breach of contract if you violate any terms of this Agreement. You agree to use the highest standard of care to protect the Software (including all copies) from infringement, misappropriation, theft, misuse, or unauthorized access. Except for the rights expressly granted in this Agreement, MeetBox retains all rights, title, and interest in the Software, including all copyrights, trademarks, patents, trade secrets, and other intellectual property rights, whether registered or unregistered, existing now or created in the future, related to the Software. You (or the Organisation, if applicable) will retain ownership of all Intellectual Property Rights in the work products you create using the Software.
Any feedback, comments, ideas, improvements, or suggestions (collectively, "Suggestions") that you provide to MeetBox regarding the Application will be the sole and exclusive property of MeetBox. MeetBox may use, copy, modify, publish, or distribute these Suggestions for any purpose and in any manner, without giving you credit or providing any compensation.
MeetBox reserves the right to modify, suspend, or permanently discontinue the Application or any connected service, at any time, with or without notice and without any liability to you.
MeetBox may occasionally offer enhancements or improvements to the features and functionality of the Application, such as patches, bug fixes, updates, upgrades, and other modifications ("Updates"). These Updates may modify or remove certain features or functionalities of the Application. You agree that MeetBox is not obligated to (i) provide any Updates, or (ii) maintain or support any specific features or functionalities of the Application. Furthermore, you agree that all Updates will (i) be considered an integral part of the Application, and (ii) be subject to the terms and conditions of this Agreement.
The Application may display, include, or provide access to third-party content (such as data, information, applications, and other products or services) or offer links to third-party websites or services ("Third-Party Services"). You acknowledge and agree that MeetBox is not responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect. MeetBox does not assume any liability or responsibility for Third-Party Services, whether to you or any other person or entity. Third-Party Services and links to them are provided solely for your convenience, and you access and use them entirely at your own risk, subject to the terms and conditions set by those third parties.
This Agreement will remain in effect until terminated by either you or MeetBox. MeetBox reserves the right to suspend or terminate this Agreement at any time, for any reason or no reason, with or without prior notice. If you fail to comply with any provision of this Agreement, it will be immediately terminated without prior notice from MeetBox. You can also terminate this Agreement by deleting the Application and all its copies from your devices. Upon termination, you must stop using the Application and delete all copies from your computer. The termination of this Agreement does not limit MeetBox's rights or remedies, whether legal or equitable, in the event of a breach by you of any obligations under this Agreement during its term.
You agree to indemnify, defend, and hold harmless MeetBox and its officers, directors, employees, agents, affiliates, successors, and assigns from any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses, including reasonable attorneys’ fees, arising from or related to: (i) your use or misuse of the Software; (ii) your failure to comply with applicable laws, regulations, or government directives; (iii) your breach of this Agreement; or (iv) your relationship with an Organisation (if applicable) or any third party. Additionally, you agree that MeetBox assumes no responsibility for the information or content you submit or make available through the Software, or for the content provided to you by third parties.
The Application is provided to you "AS IS" and "AS AVAILABLE," with all faults and defects, and without any warranty of any kind. To the fullest extent allowed by applicable law, MeetBox, including its affiliates, licensors, and service providers, disclaims all warranties, whether express, implied, statutory, or otherwise, related to the Application. This includes all implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties that may arise from dealing, performance, usage, or trade practices. MeetBox makes no warranties or guarantees that the Application will meet your needs, achieve any specific results, be compatible with other software, applications, systems, or services, operate without interruption, meet any performance or reliability standards, or be free of errors, or that any errors or defects will be corrected. In addition, neither MeetBox nor its providers make any representations or warranties regarding: (i) the operation or availability of the Application, or the information, content, materials, or products included; (ii) the uninterrupted or error-free operation of the Application; (iii) the accuracy, reliability, or timeliness of any information or content provided through the Application; or (iv) the absence of viruses, scripts, trojan horses, worms, malware, time bombs, or other harmful components in the Application, its servers, content, or emails sent from or on behalf of MeetBox. Some jurisdictions do not permit the exclusion or limitation of implied warranties or statutory consumer rights, so these exclusions and limitations may not apply to you.
Despite any damages you may incur, MeetBox and its suppliers' total liability under this Agreement, and your exclusive remedy for any claims, will be limited to the amount you actually paid for the Application. To the fullest extent permitted by law, MeetBox and its suppliers will not be liable for any special, incidental, indirect, or consequential damages, including but not limited to loss of profits, data, business interruption, personal injury, or loss of privacy, arising from or related to the use of or inability to use the Application, third-party software, or third-party hardware, or in connection with any provision of this Agreement. This applies even if MeetBox or any supplier has been advised of the possibility of such damages and even if the remedy fails to meet its essential purpose. Some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you.
If any provision of this Agreement is found to be unenforceable or invalid, it will be revised and interpreted to achieve its intended purpose as closely as possible within the bounds of applicable law. The remaining provisions will remain in full force and effect.
No failure or delay by either party in exercising any right or power under this Agreement will be considered a waiver of that right or power. Additionally, a single or partial exercise of any right or power does not preclude further exercise of that or any other right granted in this Agreement. If there is a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement will take precedence.
MeetBox reserves the right to modify or replace this Agreement at any time at its sole discretion. If the changes are significant, we will provide at least 30 days' notice before the new terms take effect. The determination of what constitutes a significant change will be at our sole discretion. By continuing to use or access our Application after any revisions take effect, you agree to be bound by the updated terms. If you do not agree to the new terms, you are no longer authorized to use the Application.
This Agreement and your use of the Application will be governed by the laws of Thailand, excluding its conflict-of-law principles. Your use of the Application may also be subject to other applicable local, state, national, or international laws.
We retain the exclusive right to modify this Agreement periodically. By continuing to access and use the app, you agree to be bound by and accept the terms and conditions as they are posted. Each time you load, access, or use the app, you acknowledge and accept the current version of this Agreement and any amendments. We encourage you to review this Agreement regularly. If you do not agree with the updated terms within thirty (30) days of their posting, you may withdraw your acceptance by providing us with written notice. Once we receive your notice of withdrawal, you will no longer be authorized to access or use the app.
No provision of this Agreement or any aspect of the relationship between you and MeetBox is intended to establish, nor should it be interpreted as establishing, any relationship other than that of an end user of the app and its services.
You recognize and agree that any breach of this Agreement by you would cause MeetBox irreparable harm, for which monetary damages alone would be insufficient. In addition to seeking damages and other remedies to which MeetBox may be entitled, you agree that MeetBox may also pursue injunctive relief to prevent or address any actual, threatened, or ongoing breach of this Agreement.
The headings in this Agreement are for reference only and shall not limit the scope of, or otherwise affect, the interpretation of this Agreement.
The Company is based in Thailand and offers access and use to individuals worldwide while ensuring compliance with local laws and regulations. You are entirely responsible for adhering to the local laws applicable to you.
Any legal action or claim related to this Agreement or the app must be initiated within one (1) year from when the cause of action arises; otherwise, the claim will be permanently barred.
This Agreement represents the complete understanding between you and MeetBox concerning your use of the Application, and it replaces all prior and simultaneous written or verbal agreements between you and MeetBox. You may encounter additional terms and conditions that apply when using or purchasing other services from MeetBox, which will be provided to you at the time of such use or purchase.
You may not use, export, or re-export the Licensed Application except as permitted by Thai law and the laws of the jurisdiction where you acquired the Licensed Application. Additionally, you agree not to use the application for any purposes prohibited by Thai law, including, but not limited to, the development, design, manufacture, or production of nuclear, missile, chemical, or biological weapons.
If you have any questions about these Terms, please contact us at support@meetbox.ai.